Job Title: Senior Business Analyst Location: Washington, D.C.; hybrid after 90 days Status: Full-time; Exempt Reports to: Chief Technology Officer Direct Reports: N/A Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday; hybrid after 90 days
Since 1999, Monex USA has provided corporate clients with the best foreign exchange (FX) and international payment solutions in the industry. Monex USA guides thousands of clients, from a broad spectrum of industry sectors, through the intricacies of the currency markets. Our unique market insight is widely recognized in The Wall Street Journal, Reuters, Bloomberg, CNBC and other leading business media.
Monex USA is looking for a bright, inquisitive, skilled, and highly motivated senior business analyst to join our IT team to analyze and document product solutions for evolving needs and business processes. This role supports our internal teams and IT software application users. The candidate will gather sufficient details from the business to understand the goals they are trying to meet, analyze current process and system requirements, and document user stories for the software development team.
Candidates MUST be able to commute to the DC office. During the first 90 days we ask new employees to work out of the DC office full-time as they get acclimated with the company. After 90 days, we currently operate on a hybrid schedule with 3 days per week in the office.
Responsibilities:
Work closely with key stakeholders in Sales, Operations, Dealing, Compliance, Marketing and IT teams to determine and align business objectives and success factors.
Assist management in prioritizing projects based on overall impact in revenue generation, cost savings, or client experience.
Identify inefficiencies, recommend optimizations, and drive digital transformation.
Clearly document Agile user stories, business requirements, functional requirements, and design specifications.
Present findings and recommendations to stakeholders.
Manage business, IT and executive stakeholder requirements to help evolve a global technology platform for the Monex group.
Support IT projects, conduct UAT, and ensure compliance with regulations.
Assist in planning, tracking, and delivering projects on time and within budget.
Maintain development priorities with development vendors.
Characteristics:
Sees the bigger picture
Mature and professional
An excellent communicator
Works well in a team environment
Extremely detail oriented
Understanding of the importance of confidentiality
Ability to multi-task
Strong written and verbal communication skills
Professional demeanor and attitude
Ability to work independently
Required Qualifications:
Bachelor’s degree in Computer, Information Technology, or a related field.
5+ years of experience in Business Analytics or similar IT support roles.
Experience developing Agile user stories for highly complex internal and external corporate applications and workflows.
Solid interpersonal skills and the ability to effectively organize, collaborate and communicate across functional and technical lines.
Proven ability to elicit business requirements directly from Sales and other business areas.
Ability to commute to the DC office (full time during the first 90 days, and 3 days per week thereafter).
Preferred Qualifications:
Experience in core banking or payments
Product management experience
Experience with Microsoft 365, Salesforce and Jira
Scrum master experience
Computer-related degree
Key Interfaces:
All Monex USA staff
Global Monex staff in Europe and Mexico
Department Vendors
Clients
Compensation:
The annual salary range is $115,000 to $140,000 based on experience with a 10% annual bonus.
Benefits:
Medical insurance
Dental insurance
Vision insurance
Long Term Disability
Short Term Disability
AD&D insurance
Commuter Benefits
401K & Roth
16 days of PTO
Pet Insurance
MonexUSA Inc. is an Equal Opportunity Employer. Diversity is valued and the company will not tolerate any form of discrimination or harassment.