Monex USA

Senior Business Analyst

Washington, DC - Full Time

Job Title: Senior Business Analyst   
Location: Washington, D.C.; hybrid after 90 days  
Status: Full-time; Exempt   
Reports to: Chief Technology Officer   
Direct Reports: N/A   
Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday; hybrid after 90 days  
 
Since 1999, Monex USA has provided corporate clients with the best foreign exchange (FX) and international payment solutions in the industry. Monex USA guides thousands of clients, from a broad spectrum of industry sectors, through the intricacies of the currency markets. Our unique market insight is widely recognized in The Wall Street Journal, Reuters, Bloomberg, CNBC and other leading business media.   
 
Monex USA is looking for a bright, inquisitive, skilled, and highly motivated senior business analyst to join our IT team to analyze and document product solutions for evolving needs and business processes.  This role supports our internal teams and IT software application users. The candidate will gather sufficient details from the business to understand the goals they are trying to meet, analyze current process and system requirements, and document user stories for the software development team.    
 
Candidates MUST be able to commute to the DC office. During the first 90 days we ask new employees to work out of the DC office full-time as they get acclimated with the company. After 90 days, we currently operate on a hybrid schedule with 3 days per week in the office.   
 
Responsibilities:   

  • Clearly document Agile user stories, business requirements, functional requirements, and design specifications.  
  • Work closely with key stakeholders in Sales, Operations, Dealing, Compliance, Marketing and IT teams to determine and align business objectives and success factors. 
  • Identify inefficiencies, recommend optimizations, and drive digital transformation.  
  • Assist management in prioritizing projects based on overall impact in revenue generation, cost savings, or client experience.  
  • Present findings and recommendations to stakeholders. 
  • Manage business, IT and executive stakeholder requirements to help evolve a global technology platform for the Monex group.  
  • Support IT projects, conduct UAT, and ensure compliance with regulations. 
  • Assist in planning, tracking, and delivering projects on time and within budget. 
  • Maintain development priorities with development vendors.  


Characteristics:  

  • Sees the bigger picture  
  • Mature and professional  
  • An excellent communicator  
  • Works well in a team environment  
  • Extremely detail oriented  
  • Understanding of the importance of confidentiality  
  • Ability to multi-task  
  • Strong written and verbal communication skills  
  • Professional demeanor and attitude  
  • Ability to work independently  
  • Required Qualifications:   
  • Experience developing Agile user stories for highly complex internal and external corporate applications and workflows. 
  • 5+ years of experience in Business Analytics or similar IT support roles.    
  • Solid interpersonal skills and the ability to effectively organize, collaborate and communicate across functional and technical lines.  
  • Proven ability to elicit business requirements directly from Sales and other business areas.   
  • Bachelor’s degree in Computer, Information Technology, Finance, or a related field. 
  • Ability to commute to the DC office (full time during the first 90 days, and 3 days per week thereafter). 


Preferred Qualifications:  

  • Experience in core banking, payments or foreign exchange 
  • Product management experience   
  • Experience with Microsoft 365, Salesforce and Jira   
  • Scrum master experience   

Key Interfaces:  

  • All Monex USA staff   
  • Global Monex staff in Europe and Mexico  
  • Department Vendors   
  • Clients   

Compensation:  

  • The annual salary range is $115,000 to $140,000 based on experience with a 10% annual bonus.   

Benefits:  

  • Medical insurance   
  • Dental insurance  
  • Vision insurance   
  • Long Term Disability   
  • Short Term Disability   
  • AD&D insurance   
  • Commuter Benefits   
  • 401K & Roth   
  • 16 days of PTO   
  • Pet Insurance   

MonexUSA Inc. is an Equal Opportunity Employer. Diversity is valued and the company will not tolerate any form of discrimination or harassment.   

Apply: Senior Business Analyst
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